Privacy

Privacy Policy

Last Updated: January 2024

Oryvand Media Ltd ("Company," "we," "us," or "our") operates at 150 9 Ave SW, Calgary, AB T2P 3H9, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information in various ways, including:

  • Personal Information: Name, email address, phone number, mailing address, company name, and other information you voluntarily provide through contact forms, service requests, or account registration.
  • Automatically Collected Data: Browser type, IP address, pages visited, time and date of visit, referring URL, device type, and operating system through cookies and similar tracking technologies.
  • Payment Information: Credit card details and billing information processed securely through third-party payment processors. We do not directly store complete payment card information.
  • Communications: Content of emails, support tickets, and messages you send to us.
  • Service Usage Data: Information about how you interact with our services, including programmatic audit results and fraud detection analysis data.

2. How We Use Your Information

We use collected information for:

  • Providing, operating, and improving our programmatic audit and fraud detection services
  • Processing transactions and sending billing information
  • Sending promotional emails, newsletters, and service updates (with your consent)
  • Responding to inquiries and providing customer support
  • Conducting analytics and improving our website and services
  • Detecting, investigating, and preventing fraudulent transactions and abuse
  • Complying with legal obligations and protecting our rights
  • Personalizing your experience and delivering targeted content

3. Legal Basis for Processing (GDPR)

For users subject to GDPR, we process personal data on the following legal bases:

  • Contractual Necessity: To fulfill our agreement with you and provide our services
  • Legitimate Interests: To improve our services, prevent fraud, and conduct analytics
  • Consent: For marketing communications and optional features
  • Legal Obligation: To comply with applicable laws and regulations

4. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist in our operations (payment processors, email services, hosting providers)
  • Business Partners: Partners with whom we collaborate to provide services (with your consent)
  • Legal Requirements: Law enforcement, government agencies, or other parties when required by law or when we believe in good faith that disclosure is necessary to protect rights, safety, or property
  • Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or comply with legal obligations. When information is no longer needed, we securely delete or anonymize it. Retention periods vary depending on the type of data and the purpose of processing.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality and security
  • Analytics Cookies: Help us understand how users interact with our site
  • Marketing Cookies: Used to deliver personalized advertising and track campaign effectiveness

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access: You can request a copy of your personal information
  • Right to Rectification: You can correct inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your data (subject to legal obligations)
  • Right to Restrict Processing: You can limit how we use your information
  • Right to Data Portability: You can request your data in a machine-readable format
  • Right to Object: You can object to certain processing activities
  • Right to Withdraw Consent: You can withdraw consent for marketing communications at any time
  • Right to Lodge a Complaint: You can file a complaint with your local data protection authority

To exercise these rights, contact us at ads@oryvand.shop.

9. Canadian Privacy Regulations

For residents of Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You have the right to access and request correction of your personal information, and to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe a child has provided us with information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Canada, including the United States. These countries may have different data protection laws than Canada. By using our services, you consent to the transfer of your information to countries outside of Canada. We implement safeguards to protect your information during international transfers.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries within 30 days of receipt.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

Disclaimer: The information on this website is for informational purposes only and does not constitute financial advice. Past performance is not indicative of future results. Oryvand Media Ltd is not authorised to provide financial advice. Always seek independent financial advice from a qualified professional before making any investment or financial decisions.
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